Terms and conditions

Terms of use

Welcome to the HealthGanics™ website. We will provide you with the services on this website in accordance with the following website terms and conditions. When entering or using this website, you acknowledge that you have read and understood the terms and conditions and agree to be bound by these terms and conditions without restrictions or reservations.

Copyright and user responsibility

All content provided on this website, including but not limited to text, pictures and images, is the property of Jiadelu Natural Health Food Co., Ltd. and is protected by copyright law. The trademarks, logos and service marks displayed on this website are protected by all applicable laws and regulations and are owned by HealthGanics™. For any purpose, without our prior written consent, the content, trademarks or any other part of this website shall not be used, copied, taken or otherwise used in whole or in part.

Service supply and suitability

When describing products on this website, we try to be as accurate as possible. However, we do not guarantee that the product descriptions or other content provided on this website are accurate, complete, reliable, up-to-date or error-free. HealthGanics™ may change the content of the website at any time without notice. The content of this website is suitable for the Hong Kong market and is only written in accordance with relevant laws and regulations in Hong Kong.

Third party website

We are not responsible for the content of any webpage or any other website linked to outside of this website. The links appearing on this website are only for convenience and do not mean that we agree with the relevant content, products, services or suppliers. No one can copy the content of this website. For suggestions and ideas that have not been solicited, our policy is to reject them, but we welcome any suggestions from you. If you have any questions, please feel free to contact us. Email: cs@healthganics.com

make up

Regarding the use of HealthGanics™, the user agrees to compensate HealthGanics™ for all losses, damages, claims, requirements, liabilities, expenses (including legal fees) and expenses caused by your violation of the terms contained herein or negligence. And keep HealthGanics™ from loss.


If you would like to inquire about the terms of use of our website, please contact HealthGanics™ Customer Service Department: HealthGanics™ Mailing Address: Units C and D, 5th Floor, Phase 2, D2 Place, No. 15 Cheung Shun Street, Cheung Sha Wan, Kowloon, Hong Kong Email Address:cs@healthganics.com

Limitation of Liability

Whether based on infringement, contract, law or other aspects (including but not limited to negligence, breach of contract, defamation or infringement of intellectual property rights), HealthGanics™ will not be liable to users or any third party for the following matters:

  • Any direct loss;
  • Any consequential or indirect losses (including but not limited to loss of income or profit); or
  • The user or any other person due to the relevant information or the use of HealthGanics™ causes or incurs the user's responsibility to any other person.


For the avoidance of doubt, users of this website have full responsibility to comply with all applicable laws and regulations regarding possession, use, sale, resale, or other means (directly or indirectly) to deal with any items purchased from HealthGanics™ ,. When purchasing any item through HealthGanics™, the user agrees that the ordered item will only be used legally or processed in other legal ways.


Keep secret

HealthGanics™ does not guarantee the confidentiality of any personal or other information or data transmitted through HealthGanics™ (and refuses to be liable for this). The current practice of HealthGanics™ is to take reasonable measures to maintain confidentiality.

Use freight services

For the delivery service of the order, the company has a recommended delivery service. Your rights in the delivery of goods are governed by the terms and conditions of the relevant freight company, and you can request to refer to these terms and conditions. If you choose the freight company recommended by the company, you agree that the company entrusts the company to handle all freight matters for you. The company will not be responsible for any conduct or misconduct of the relevant freight company. The company hereby declares that it will not bear the risks and liabilities caused by your use of the relevant freight company. You are free to choose other freight services or freight companies for delivery. If you choose a freight company that is not recommended by our company, please contact our customer service representative during office hours. If you choose other shipping companies, it may require longer shipping time and additional charges.

Commodity ownership, import application documents and fees

When HealthGanics™ ships the goods, the ownership of the goods will be transferred from HealthGanics™ to users, and users outside of Hong Kong, China will be regarded as importers by the shipping destination. HealthGanics™ will deliver products according to user requirements. Users may need to pay surcharges, taxes, or register with relevant agencies or apply for import or other required permits for any goods shipped outside of Hong Kong, China. These charges and document application depend on the destination of delivery. Depending on the law, HealthGanics™ cannot control or predict the number of such charges, and HealthGanics™ will not be liable for the procedures for applying for such payments or documents. If you complete the relevant ordering procedures on this website, you accept the terms and conditions, and are responsible for all surcharges, taxes, imports, or any authorization documents for the delivery of the ordered products. If the final product is returned, HealthGanics™ will charge 15% of the total product to make up for the loss of shipping. HealthGanics™ does not guarantee that any of its products or their packaging comply with the regulatory regulations applicable to all destinations, and all related legal responsibilities are the responsibility of the relevant user/importer.

Law and severability

This notice is governed by the laws of Hong Kong, and the application of each part of this notice is limited to the extent permitted by the law. If any part of this notice is prohibited or unenforceable in any jurisdiction, only the prohibited or unenforceable part will be invalidated in that jurisdiction, but it will not invalidate the rest of this notice or the part in other jurisdictions The legality or enforceability of the zone will not be affected. This Chinese is for reference only. If there is a discrepancy between the Chinese and English texts, the English original text shall prevail.




HealthGanics™ is designed for customers who use its online services to purchase our products. All products purchased from HealthGanics™ are for personal use only. For any additional fees collected by the customs, such as taxes, fines, court errors or collection, etc., the company does not have to bear any legal and regulatory responsibilities. The above expenses shall be borne by the consignee, and the local customs agency will contact the consignee directly. If you use HealthGanics™, you agree and accept the risks you assume when using HealthGanics™ and comply with all the terms and conditions specified here.


HealthGanics™ reserves all rights to modify, suspend or delete any information on the website at any time in response to the company's decision. The company reserves the right to determine whether to provide services to customers at its sole discretion.